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frequently asked questions

 

How soon can I get my refund?

Churton Kelly lodges tax returns electronically. Your refund will be available as soon as this is assessed by the ATO. Their service standard is that 95% of returns will be assessed within ten working days.

How much will it cost?

Our customary fees are set so as to represent good value for the amount of work you require. Staff are charged out based on their qualifications and experience.

Once you are a regular client and any pre-existing problems have been smoothed out, there are ways in which you can reduce your fees by organising your paperwork before you hand it over to us. We are happy to discuss specific costs before we begin work; simply contact us to start the discussion.

How quickly will you get back to me?

All clients have two dedicated contacts within the practice: you can expect extremely personal attention from our staff. Personal attention is more than just returning e-mails and phone calls; you can be confident that we are constantly aware of deadlines that affect you, and are focused on meeting them.

Why should I choose Churton Kelly?

  • We are proactive accountants who provide a wide range of high quality services at reasonable rates.
  • Our staff is diverse, with experience in a wide variety of industries. We are large enough to have deep and broad expertise but not so large that your account will be lost or overlooked.
  • We will take the extra time to explain any of the approaches we recommend, or actions we are taking on your behalf.
  • Like yourself, we are individuals and small businesspeople who are constantly looking for ways to be more effective so we can be proud of our work today and enjoy our retirement in the future.

We hope that this web site has summarised why we are different from many other partnerships, and encourage you to explore it and suggest material that would be helpful to add.

I'm starting a business. What do I need to do first?

Once you have a product or service to offer, we can help you both with the strategies for launching it safely and soundly as well as the many administrative hurdles (registering, choosing the most helpful structure, and so on). We can help you find reliable suppliers, adjust your insurance coverage, and recommend ways to handle bookkeeping, payroll, legal, and human resources matters. For more information about the innovative service that we call StartUrBiz, please contact us.

 




Contents copyright 2007 by Churton Kelly CPA


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